9201_SOFT SKILLS (PERSONALITY DEVELOPMENT)

Table of Contents

Sr# Content / Title Page#
1 Course organization 4
2 Course study plan 4
3 Assessment/evaluation criteria 5
4 Course introduction 5
5 Objectives of the course 6
Unit 1 Soft Skills and Personality Development 7
Unit 2 Communication skills 10
Unit 3 Interpersonal relationships 13
Unit 4 Team building and leadership 15
Unit 5 Time management and managing stress 21
Unit 6 Thinking and presentation skills 29
Unit 7 Problem solving 32
Unit 8 Decision-making 34
Unit 9 Employment communication and workplace etiquette 38